If you’re not 100% satisfied with our products we’ll find a solution for you! Please submit return requests within 60 days of receiving your order.

For all returns, we will require the product to be returned back to us. We will email you a prepaid shipping label for the return shipment so there is no extra cost for you.

For unopened products with the safety seal intact – we will issue you a refund once the products are returned to us.
For opened/used products – we will email you a store credit once the products are returned to us. The store credit is in a form of a gift card with no expiration date.
We can only provide one complimentary prepaid return label per order. Shipping costs for your original purchase will not be refunded.

Our contact info:

Inayat LLC

5900 Balcones Drive STE 12432

Austin Texas 78731

Email Us:  sales@inayatllc.com

Trying our products for the first time?

If you are trying a product for the first time, we recommend purchasing one of our inexpensive sample packs or travel sets. We also recommend doing a skin patch test to check for any reaction or intolerance. To do this, simply apply a small amount to the inside of the upper arm looking for a rash or redness at the site by the next day.

Address typos/issues with delivery/order cancellations:

If you mistakenly made a typo with the delivery address please let us know as soon as possible so we can change it. We are sometimes able to change the delivery address of an order while in transit if shipped with FedEx.

We are not held liable or accountable for a mistake in entering the wrong delivery address and the package is shipped before we are notified of the mistake. If you would like us to refund your order instead of reshipping it, a $5 restocking fee may be deducted from any refunded amount.

Orders cannot be canceled once shipped. If you decide you want to cancel your order once it has shipped we will subtract a $10 return shipping fee from your refund.

If a product is returned to Us because of an issue/typo with the delivery address or the recipient is not able to receive the order – We can reship the order for an additional $10 reshipping fee.

If you ordered the wrong product by accident, you may ship the product back to us for an exchange, but you would be responsible for any return shipping costs.

International orders:

We do not offer returns and exchanges for international orders. If we sent you the wrong product by mistake or the product is damaged or defective, please email sales@inayatllc.com and at Inayat LLC discretion, we can either send you a replacement or issue you a refund.

For products purchased at other retail locations/websites:

All purchases made at a retail location must be returned to the place of purchase. Purchases are subject to the retailer’s return policy. Please keep a copy of your receipt.